Terms and conditions of use
1.1 These Terms and Conditions apply to all orders placed by the customer ("you") with LFHM DISTRIBUTION ("BHANGARA" or "us") on the BHANGARA website ("the Website").
1.2 LFHM DISTRIBUTION is the company name of the BHANGARA brand online shop.
1.3 We may change these terms and conditions without prior notice. The conditions applicable to your order are those in effect and published on the website at the time the order is placed.
1.4 The inherent language of this contract is English.
2. Prices and shipping costs
2.1 The prices and offers indicated on the website are applicable as soon as they are published, unless otherwise indicated on the website. It is possible that variations in the prices applied in the shop, online and in our catalogues can be found.
2.2 We decline all responsibility if, despite our vigilance in publishing the various information concerning our services, errors are found in pricing or data entry.
2.3 The prices mentioned on our website include VAT (Value Added Tax). However, they do not include shipping costs. Please refer to the information on shipping costs in the "Delivery and Returns" section.
2.4 Orders placed on our website entitle you to a VAT refund.
3.1 To place an order on our website, it is imperative to be of legal age (18 years or over). Furthermore, placing an order on behalf of third parties (third parties, commercial, freelancers) for commercial purposes is prohibited. Each product can only be shipped in limited quantities.
3.2 Any order validated on our website will be considered an offer to buy. All orders require our confirmation.
3.3 Once you have completed your order and entered your email address, a confirmation email will be sent to you. This email does not signify a formal acceptance of your order, it only indicates that our services have been notified of your order. The purchase contract is established only after we have shipped your order.
3.4 If for any reason we cannot process your order, you will be notified as soon as possible. If the payment of your order has been examined and validated, you will be refunded the full amount of your payment, by the same means of payment with which you proceeded with the transaction of your order.
4.1 We do our best to offer you the best possible delivery times.
4.2 Orders placed on weekends and holidays are processed on the following business days. We do our best to ensure that the announced delivery times are met, however delays may occur. If your order is subject to a delay in delivery, you can cancel it.
4.3 After validation of your order, a summary of your order will be sent to you quickly by e-mail. The tracking of your order is always available from your account, or on the order status page.
4.4 For further information, please refer to the delivery information and the different delivery methods.
5. Right of cancellation
If you are not completely satisfied with your order (on one or more items) or if you change your mind, you can request, without specifying the reason, its cancellation or return. This right can be claimed within thirty days from the day of receipt of the order, and requires the application of our return procedure. Refunds for returned items will be made no later than 14 days from the day of receipt, and provided that they are in the same condition as when they were sent. The legal provisions concerning the prerequisites, as well as the consequences of the right of withdrawal, are available in our "Deliveries and Returns" section.
6. Methods of payment
On our website, you have several modes of payment at your disposal, and you are free to choose the one that suits you best. For more information, see our payment information.
7. Right of retention of title
Any product sent is the property of BHANGARA as long as the full amount due is not paid. It is therefore advisable to use the products with caution until the transfer of ownership is proven. In the event that all or part of the goods sent are seized or suffer any interference from a third party, you are still obliged to notify us promptly and in writing.
8. Product information and presentation
Despite all the means we use to provide you with detailed descriptions and illustrations of our products with colours that match real life, deviations may occur. The colours you see on an article or garment may not correspond to reality, as different factors such as your computer model, its configuration, or even your browser may influence the colouring.
The dyeing of the fabrics we use is handmade. Thus, it is also possible that there are slight drifts in the tone of each dyeing batch and that the color of the photo on the product's technical sheet is slightly different from that of the product received.
If the details of a product differ from the description, or if the illustration is not perfectly representative of the product, you are entitled to return the product free of charge, as stipulated in our return policy. It is important to point out and understand that we cannot offer you discounts or commercial advantages beyond the current legal guarantee.
9. Guarantee for hidden defects (guarantee claim)
9.1 By law, you are entitled to a legal guarantee if one of the products has a defect. You can therefore demand that another product free of this defect be sent to you or that the defective product be repaired. However, these possibilities may be restricted by law, especially if the cost is disproportionate. You must be able to provide proof of purchase to make a claim under the legal warranty. Deterioration due to improper use, normal wear and tear or other external causes is not included in the warranty.
9.2 For any validated claim giving rise to a refund, shipping costs are also reimbursed by BHANGARA.
9.3 To claim the legal guarantee of an item on our website, please send your request to: email@example.com.
9.4 Only products purchased from our website www.bhangara-store.com are guaranteed. Questions regarding the legal guarantee of products purchased from retail shops must be dealt with at the place mentioned with the ticket issued at the time of purchase in the shop.
10. Damage during shipment
If, at the time of delivery, you notice an obvious deterioration of the package, you must inform the company in charge of its delivery. To obtain the contact information of the intermediary responsible for the delivery of your package, please send an e-mail to firstname.lastname@example.org.
11.1 Nothing in these Terms and Conditions shall exclude or restrict our liability for fraudulent misrepresentation, personal injury or death as a result of our negligence.
- We will not be liable if your computer system is damaged or if your data is lost after you have used our website.
- We cannot guarantee permanent access to all our services and content available on our website. The website will remain available if access is possible.
- We cannot guarantee that our website will always be available or that access will be optimal. It is also possible that certain information may contain errors or omissions (however, we will make every effort to remedy and correct such errors or omissions as soon as we are notified).
11.3 In any event, our liability to you for any loss or damage under this Agreement shall not exceed the total amount of your order.
11.4 Nothing in these Terms and Conditions is intended to affect any rights which you may legitimately have.
12. Force majeure
We will not be liable for failure to meet deadlines or to comply with our obligations under these Terms and Conditions if such failure is due to circumstances beyond our control. These circumstances, without being exhaustive, include but are not limited to technical problems, armed conflicts, civil disobedience, state intervention, disasters, extortion, accidents, weather risks, strike movements, acts of terrorism or social conflicts affecting our suppliers or ourselves.
BHANGARA reserves the right to grant or deny any claim for compensation in relation to goods sent to third parties.
15. Copyright and other intellectual property rights
The material on this website, including all graphics, text, all communications and other information published or downloadable from this website, is protected by copyright, trademark and other applicable laws. Therefore, unless otherwise stated in these Terms and Conditions or unless we agree in writing, all such items may not be utilised.
16. Final Provisions
16.1 These Terms and Conditions are established and applied in accordance with French law and any dispute shall be settled, without exclusive competence, by the French courts.
16.2 If any clause of the present Conditions is invalidated by a decision of a court or any other authorised person, the other clauses will remain in force.